Privacy Policy
Last updated: January 2025
We Care More About Your Privacy Than You Do
By default, you're anonymous. We don't ask for your name, email, or any personal information. You're assigned a random account ID. We literally don't know who you are — and we like it that way.
You can even pay anonymously. Upgrade to premium without revealing your identity. We only process payment info through secure payment providers, never storing it ourselves.
Email is 100% optional. The only times we'd have your email: (1) You choose to join our marketing list, or (2) You add it as an account recovery option. That's it. No tricks, no requirements.
1. Information We Collect
Information You Provide Directly
- Spark Answers - Your private answers to daily questions, stored securely and only visible to you and your partner
- Recovery Phrase - An optional recovery phrase (hashed and encrypted) to help you regain access to your account
- Email Address (OPTIONAL) - Only if YOU choose to: (1) Join our marketing list, or (2) Add it for account recovery - Never required to use Sparks
- Payment Information - When upgrading to premium, processed by secure payment providers (we never see or store your card details) - You remain anonymous even as a paying customer
Information Collected Automatically
- Anonymous User ID - A randomly generated identifier (like "user_2a3b4c5d") - this is your entire identity to us
- Timezone - Your timezone to deliver sparks at the right time (8pm local time)
- Usage Analytics - Basic app usage patterns to improve the service (fully anonymized, no tracking pixels or fingerprinting)
- Device Information - General device type for app compatibility only
2. Our Anonymous-by-Default System
How It Works
- When you first visit Sparks, you're automatically assigned a random ID
- No registration, no email, no personal info required
- Your partner connects using a simple code - still no personal info exchanged
- Even premium users remain anonymous - we only process payments, not identities
3. How We Use Your Information
Core Service
- Delivering your daily spark questions
- Storing and synchronizing your answers with your partner
- Tracking your connection streaks and achievements
- Providing premium features (mood selection, favorites, history)
Account Management
- Account recovery when you provide an email address
- Processing premium subscriptions and payments
- Sending important service notifications
Service Improvement
- Analyzing usage patterns to improve the app (anonymized data only)
- Troubleshooting technical issues
- Developing new features
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
Limited Sharing
- Your Partner - Spark answers are shared between connected partners only
- Payment Processing - Secure payment providers process premium payments (they also don't get your personal info from us)
- Legal Requirements - We may disclose information if required by law (but we have very little to disclose)
- Service Providers - Minimal third-party services, all privacy-focused and under strict agreements
Anonymous Data
We may share aggregated, anonymous usage statistics (e.g., "X couples completed sparks this month") that cannot identify individual users.
5. Data Security
Security Measures
- Encryption - All data is encrypted in transit and at rest
- Secure Hosting - Our servers are hosted on secure, SOC 2 compliant infrastructure
- Access Controls - Strict access controls limit who can view your data
- Regular Audits - We regularly review and update our security practices
Payment Security
All payment information is processed by secure, privacy-focused payment processors. We never see or store your credit card information. You can pay and remain completely anonymous to us.
6. Your Privacy Rights
Access and Control
- View Your Data - Access all your spark answers and account information in the app
- Delete Your Data - Contact us to permanently delete your account and all associated data
- Correct Information - Update your email address or other account information (if you've provided any)
Email Communications
- We only send emails for account recovery and important service updates
- You can opt out of non-essential emails at any time
- Waitlist emails can be unsubscribed from directly
7. Data Retention
- Active Accounts - We retain your data while your account is active
- Inactive Accounts - Accounts inactive for 2+ years may be deleted
- Deleted Accounts - All data is permanently deleted within 30 days of account deletion
- Legal Requirements - Some data may be retained longer if required by law
8. Cookies and Tracking
Essential Cookies
- Session cookies to keep you logged in
- Preference cookies to remember your settings
- Security cookies to prevent fraud
Analytics
We use minimal, privacy-focused analytics to understand how the app is used. This data is anonymized and cannot be used to identify individual users.
9. Third-Party Services
Payment Processing
Premium subscriptions are processed by secure payment providers. They handle payments without requiring your personal information from us. Payment providers are selected for their strong privacy practices and compliance with data protection regulations.
Infrastructure Providers
Our app is hosted on secure cloud infrastructure. These providers have strict data protection agreements and cannot access your personal information.
10. Children's Privacy
Sparks is designed for couples in committed relationships. Our service is not intended for children under 18, and we do not knowingly collect information from children.
11. International Users
Sparks is operated from the United States. If you're accessing our service from outside the US, your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for international data transfers.
12. Changes to This Policy
We may update this privacy policy from time to time. We'll notify you of any material changes by email (if you've provided one) or through the app. Your continued use of Sparks after changes become effective constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us:
Email: support@feelsparks.app
Subject Line: Privacy Policy Question